Delivery policy

ORDERS AND DELIVERY

Standard delivery is free for orders over BGN 89.00. Otherwise it costs BGN 4.90 for the city of Sofia and BGN 6.90 for the rest of Bulgaria.

Express delivery within 2 hours from your order is available only within the city of Sofia until 22.00 h. every day from Monday to Friday and is worth BGN 8.90.

All orders received until 5 pm on a business day are processed and handed over to the courier within the next day (except when a longer delivery time is specified on the product page of a particular product). All other orders are processed and handed over to the courier within the first business day after the day of the order placement.

You can choose the date and time of delivery by specifying this during your shopping.

The delivery time depends on the availability of the selected products. The exact delivery time for each product will be found on the product page of the product.

You can see the delivery schedule nationwide here.

The delivery in Sofia is made by our friendly courier according to the following schedule:

On working days from 9:00 am to 5:00 pm. At the moment, we do not deliver over the weekend and during official holidays, which we apologize for, but if you are willing to receive your order during such a period, please check with our customer service center. Contact Phone: 0700 20 202

You could track the status of your order or view the delivery note on your customer profile.